Carnival Cruise Line shares controversial missed port policy
The cruise line, like all its rivals, has had to reroute many of its ships due to recent storms.
When a cruise line has to omit a stop, skip a stop, or otherwise change its itinerary, it owes passengers little or no.
It has to refund any port fees and taxes to boot as any cruise-line booked excursions. It does not compensate passengers for excursions, coastline-club passes, or the rest else not booked at some stage in the cruise line.
As well, per your cruise contract, the cruise line does not owe you any added compensation.
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The contract is basically not written that option to be mean or to make certain a cruise line faces no consequences for missing a port day. It truly is done so the captain can center of attention on the protection of the ship, its crew and passengers without needing to bring revenue or business into consideration.
Some passengers, on the other hand, say they should be compensated if their ship misses a stop — even when this is replaced with one it's arguably better. And it's something Carnival Brand Ambassador John Heald pushed back on in a recent post on his Facebook page.
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Carnival owes you nothing for a missed port
"I had a lady that couldn't go to Cozumel, went to Progreso as an alternative, and is demanding a really literal $250 onboard credit," Heald wrote.
You are in a position to possibly practically picture his wry smile as prepares to reply to.
"You recognize, I feel this is safe to claim the large majority of individuals that have written to me [— and] there have been hundreds and hundreds and hundreds every day for the explanation that news on this big hurricane came [out —] that everyone has been so kind and so positive and just in actuality wish every person who are within the trail of the hurricane a secure and well time because to omit a port and say you owe us $250 is, I have no idea what the word is I'm having a look out out. I be in actuality careful," he spoke back.
Heald pointed out that the loss became minimal.
"I'm a bit tired myself. Nonsense, silly. You recognize, the crew remains there. You are still getting 5-10 meals a day. The complete thing's working. You are not within the trail of a hurricane," he added. "The captain's keeping you safe."
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He did, on the other hand, are attempting to be sympathetic.
"I do know this is disappointing to omit a port, but is it wrong of me to claim you put things into perspective? You in actuality, in actuality do put things into perspective," he wrote.
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