Royal Caribbean shares its party versus family strategy

The cruise company wants to offer the right product for every cruiser, whether they want to party, share a family vacation, or a little of both.

Sep 7, 2024 - 20:30
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Royal Caribbean shares its party versus family strategy

Royal Caribbean has dubbed its most up-to-date ship, the Oasis-Class Utopia of the Seas, because the "World's Biggest Weekend."

The party vibe on the ship is amped up when compared with other ships in its class, and when the cruise line talks in regards to the ship, it throws around the word "party" a lot.

The cruise line launched the ship in July with a different naming cruise, which offered a party featuring Utopia's godmother, Meghan Trainor; Rev Run of the legendary Run DMC, and DJ Ruckus.

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"The celebration will set the tone for vacations on Utopia, where everyone to make more memories on a short getaway than ever," the cruise line said in a news release.

"Friends and families can celebrate any occasion or just getting away with a lineup of experiences that brings unmatched weekend energy to the table. There’s everything from greater than Forty how to dine, drink and party, including a lineup of parties most efficient on Utopia,"

Utopia will sail three- and 4-day trips, with Friday through Monday and Monday through Friday itineraries. Both will stop on the cruise line's Perfect Day at CocoCay deepest island.

“We got down to create a utopian playground at sea that delivers the right kind short getaway and supreme vacation,” said Royal Caribbean Group CEO Jason Liberty.

Utopia of the Seas packs all of the way during the parties, nonetheless it undoubtedly also celebrates families. The ship sort of embodies how the Royal Caribbean brand clearly serves both audiences.

Meghan Trainor is the godmother of Utopia of the Seas.

Image source: Dan Kline/ComeCruiseWith.com

Royal Caribbean serves families

Utopia of the Seas may in all probability be the "World's Biggest Weekend," featuring near-endless parties, nonetheless it undoubtedly also incorporates a family-friendly ship. It's element of Royal Caribbean's strategy.

"For the Royal brand, we're very an awful lot a multigenerational family brands," Royal Caribbean International CEO Michael Bayley said all through its 2d-quarter earnings call. "We're fortunate that we have got the dimensions and the scale we have seen all through the last couple of years that we have got growth in each and every segment. And we all know that the on-ramp for cruise is the short product."

He said the cruise line had been leaning into this idea for years.

"We have got gotten known that for kind of ages. We changed up our strategy some years ago with the event of Perfect Day at CocoCay and important investment in tons of our ships that we moved to the short cruise market," he said.

"And we started to in actuality aggregate that segment of our business and the amount of new-to-cruise is significantly higher on short product than it is on longer product for extraordinarily logical reasons."

Using Utopia of the Seas on short cruises is the primary time Royal Caribbean has used a new ship in that way. Or not it is a clear are attempting and expand the cruising target audience.

"We found that even as you get the product right, you're ready to perchance stimulate a giant amount of demand," he added. "And I suspect what we have seen with Utopia is it changed into an awfully strategic decision to take a fresh Oasis-Class that we started to work on some years ago in the case of the product, the energy, what we're offering the client, and placing it into the Port Canaveral Orlando market, a drive to market, which is amazingly important."

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Royal Caribbean wants to serve all customers

All Utopia of the Seas sailings stop at Perfect Day at CocoCay. Which be true for Famous person of the Seas, the 2d Icon-Class ship, to have the ability to also be sailing out of Port Canaveral.

"And without a doubt, even as you watched of Icon all of the way during the seven-day market and soon-to-be Famous person of the Seas, that could well be going to Port Canaveral down into Perfect Day. We have got gotten got an specially good, strong range of products that we can offer to the client and that they're booking it," Bayley said.

Icon has been sailing at around 132% occupancy with "very high" customer satisfaction.

Liberty says Royal Caribbean, which also owns Celebrity Cruises and Silversea, has the variety needed to fulfill people's needs at kind of a sort of phases of life.

"I suspect Utopia is solely a fine example of our intentionality," he said. "I mean each and every of our brands are hyperfocused on understanding the different segments, the client of this day and the client of tomorrow, and growing demand.

"And our commentary around what's going on with the younger generation and nil.5 of of our guests are now kind of in that category, though I believe myself young but I'm now not in that category, I suppose."

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Royal Caribbean wants so that perchance do something about families across a couple of generations.

"Or not it is us in search of to do something about these a couple of generations, these a couple of experiences that folk are searching for to compile and trying challenging to fulfill our guests there," he said.

"And I suspect you're ready to perchance see that whether you may perhaps need to be looking at Utopia with the short whether you may perhaps need to be seeing that with Icon, but you see that in Celebrity, you see that with Silversea. And our goal is to in actuality guarantee that that we have an experience that matches with the guests at different points in life, and that goes to our overarching process of having a lifetime of vacations."

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