Carnival Brand Ambassador John Heald tours a crew cabin

John Heald serves as the ultimate public face of Carnival Corporation's namesake cruise brand.

He spends most of his days answering hundreds of questions from passengers. Heald has hundreds of thousands of those who love and praise him, but he also spends a number of time being abused.

When something goes wrong on a Carnival ship, or maybe earlier than a Carnival cruise, and the passenger does now no longer like what has occurred, they on a regular basis have to locate for lend a hand from Heald. Some are polite, but many will not be.

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Heald, for the foremost part, always maintains his composure despite the actual undeniable fact that some passengers are very mean. He bears the brunt of individuals angry at port changes, a poorly mixed drink, now no longer getting their money back after a missed flight brought about them to overlook their cruise, and so many other things.

Once in some time, alternatively, Heald does get to chat over with Carnival's ships. In only a couple of cases, he hosts events on those sailings, but each time he does what he calls "walkies." These are videos where he walks around a cruise ship to expose his followers areas they will now no longer most often talk over with.

Once in some time, this takes him into areas which are off-limits for passengers. On this video below, Heald visited Carnival Mardia at Meyer Turku shipyard earlier than it had been finished to take a peek within the crew cabins.

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Talk over with a Carnival Mardi Gras crew cabin

Heald opened the video by explaining that he may in all probability now no longer show a passenger cabin because a qualified video crew changed into working in those areas.

"I do would like to expose you and the brilliant crew members on board the Mardi Gras who're going to be there what a typical crew cabin goes to look like and by reason of the Christine and one and all in the place of job each and each of the beards who've done such job in designing this new cabin standard for the crew," he said.

Christine is Carnival President Christine Duffy and "The Beards" is Heald's overall term for the corporate's top management.

"So which you come on in here you may have got at the back of the door you may have got a number of places to hold your clothes, a coat rack and there may in all probability be a ladder there," he said.

Heald also pointed out that the opening area has a type of closet with some kind of some things within.

"The crew's got a secure, they have the storage units over here after which they have their phone after which they have one two USB ports and one, two, three power units per A hundred and ten power. We are going to give every each and each of the crew members a television and so they have their refrigerator mini bar whatever I think it truly is often called," he added.

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There's additionally a small desk with a chair. Across from it be a bigger closet. The room also has bunk beds with each and each bed offering a privacy curtain.

"Every crew cabin has the non-public bath facilities with the shower and the bathroom and everything in there, their very own air conditioning there with three different speeds of the fan and that you would have it automatic or on manual, a extremely great technique to simply adjust it yourself now," he added.

Heald noted that the crew does now no longer have a number of off time.

"Now consider of they are on hand in here, they change, they shower, they sleep, they watch their videos or whatever they would like to do. Then they return to work to serve and entertain you and I think the crew on the Mardi Gras are going to be working very tough," Heald said. "Still, I think they have an nice having a look cabin to come again back to, and wow how far we've come my first cabin I shared with 14 people. 14 and it be the reason now no longer a comic story there may in all probability be no punch line to that 14 people and we had two showers between us.

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The cruise line, he shared, has come some distance.

"And now look where they've long gone fantastic it be a typical crew cabin on board the Mardi Gras and the crew members will likely be truly excited to welcome you aboard very soon I am hoping," he closed.

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