Carnival Cruise Line shares key question about cruise ports
After a recent potentially dangerous event, the cruise line has a question for its passengers.
In August, Carnival Cruise Line had to evacuate Grand Turk early as a consequence of incoming weather.
This turned into right through Hurricane Ernesto, and Carnival Magic needed to depart the dock before the storm arrived.
Such situations are rare but they do happen, and the cruise line pulled out all of the stops to let passengers know what turned into happening, since the departure change befell after people had left the ship.
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Carnival Brand Ambassador John Heald even shared the tips on his Facebook page, since some passengers would per chance view his page while they were in port or would per chance get an alert about his post.
"Or not it is an update for Carnival Magic guests best. If you happen to find yourself ashore in Grand Turk, please return to the ship by 2:30 p.m.," he wrote. "Climatic conditions are expected to deteriorate this evening, and the ship will should sail earlier than planned."
On the time, the cruise line sent out emails and text alerts to all passengers. It also sent crew members onto the island to alert passengers in regards to the change.
The effort succeeded and Carnival managed to get each person on board, alternatively it did raise the question of how the cruise line may perhaps be in contact with passengers when they are off the ship.
That is a security question because anyone left in Grand Turk would have been stranded on an island about to be hit by a huge storm.
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Carnival asks a communications question
"If we needed to call you on your cell while you were ashore in port, would you've gotten your phone switched on to receive calls and texts?" Heald asked on his Facebook page. "Thoughts please."
Greater than 3,300 people commented on the post. Many said that their phones may be on but they possibly would no longer answer.
"Yes. Text messages are free. Nonetheless, I don’t in most cases answer calls (in particular 'unknown' callers) so it truly is miles doubtful I might answer," wrote Erika Easton.
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Many U.S. cellular telephone plans offer limited calling and text messages in most Caribbean ports. All cruise passengers should check what their plans cover before they leave on their cruises. That is because some plans require an upgrade or purchase of day/week passes to make certain inexpensive coverage in foreign cruise ports.
Some passengers said they never turned their phones on even when they were in port because they feared getting hit with unexpected charges.
"Absolutely no longer unless it truly is miles a port within my service area. Otherwise, it truly is miles airplane mode your entire cruise," asserted Dean Grassino.
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Melanie Lulue agreed.
"Same, I do not love expensive surprises," she added.
One commenter would per chance change how she uses her phone in port because she had no longer thought to be the safety aspect of the ship contacting her.
"Nope, after we sail my phone is in airplane mode so I don’t get ridiculous charges from my carrier. Nonetheless, I see your point for an emergency or something important the ship needing so you would get involved with us," posted Sheryl McCauley Chase.
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