Bankrupt beauty brand to return after $1 billion collapse

The comeback will target women 35 and up — a powerful but underserved market.

Jun 8, 2025 - 06:30
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Bankrupt beauty brand to return after $1 billion collapse

As a 31-365 days-extinct, I’m beginning to enter that grey station by formula of skincare.

The merchandise aimed in opposition to my age community both promise to place a youthful glow or boldly market anti-growing older claims that don’t always land.

And as I gaze ahead to my mid-30s and beyond, I’m noticing how few manufacturers if truth be told keep up a correspondence to females on this section of life.

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That’s why one explicit comeback caught my peep.

A elegance mark that after held a $1 billion valuation — earlier than it all correct now collapsed into financial close — is making a return this summer. But it definitely obtained’t be the same mark you bear in mind.

Its founder is bringing it relief with a courageous new focus: females 35 and up. And this time, the mission feels private.

For females like me, caught between skincare advertising and marketing and marketing aimed in opposition to 20-somethings and older demographics, that mission is worth staring at.

This bankrupt tidy elegance mark is coming relief with a new title.

Leon Bennett/Getty Pictures

Bankrupt Beautycounter to relaunch below new title

In accordance with Magnificence Fair, the company previously is called Beautycounter will officially relaunch on June 25 — this time, simply as Counter.

Founder and CEO Gregg Renfrew, who provided the emblem’s sources out of financial close remaining 365 days, is rolling out a cushy launch this summer, with a greater public push deliberate within the descend.

“We’re going to carry out it with admire and with a excessive stage of humility,” Renfrew said at a most new match. The new Counter lineup will feature about 50 merchandise (down from 245), centered on tidy skincare merchandise and make-up.

Long gone (for now) are the mass retail partnerships with Ulta and Purpose. Counter is doubling down on disclose-to-particular person, with a flagship retailer in Nantucket and extra branded locations deliberate.

This can also revive its community-based selling mannequin, this time branded as "mark partners."

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“As a girl in her fifties, we are largely skipped over, yet we have the spending power,” Renfrew said. The aim: construct Counter the drag-to mark for females 35+, a community in overall overpassed within the elegance commerce.

But this comeback isn’t good about concentrated on an underserved age community. It’s about raising the bar for tidy elegance and one of many best ways elegance manufacturers carry out enterprise.

“We’ve always talked about making the no longer doable that you may think,” Renfrew said. “The total essence of us turned into as soon as going counter to commerce norms, counter to how of us always carry out enterprise.”

Which methodology a renewed factor in transparency and greater standards, in particular as “tidy elegance” has become a crowded, generally sad space.

Lessons from a billion-greenback tidy elegance mark collapse

Counter’s comeback is set extra than a new title and a smaller product lineup. It’s about making consume of the annoying lessons realized from Beautycounter’s spectacular upward push and descend within the elegance commerce.

Based in 2013 to e-book the tidy elegance circulation, Beautycounter built a cult following with its "Never List" — an evolving list of banned map linked to properly being dangers. But after private equity monumental Carlyle Neighborhood obtained the emblem for $1 billion in 2021, the enterprise faltered.

A controversial compensation shift alienated many gross sales reps. A tackle Ulta supposed to broaden the emblem’s reach within the close undercut its core community-pushed mannequin.

By April 2024, Beautycounter had entered foreclosure. Renfrew’s effort to reacquire the emblem wasn’t good about nostalgia; it turned into as soon as about giving the company a 2nd likelihood to carry out things in yet any other arrangement.

Now, she’s having a wager on a leaner assortment, a sharper viewers focus, and a extra sustainable retail approach. And with tidy elegance now mainstream, Counter targets to take the bar.

“Our change is to drag in and space the components, educate of us on the components, and place ourselves accountable,” Renfrew said.

For an underserved community of elegance patrons, Counter’s return may perchance also be the shift they’ve been ready for.

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