Indian Railways BIG Update, IRCTC cancels refunds of…, this new policy will apply only to…
As per IRCTC, approximately Rs 26 lakh has been distributed as compensation under the train delay refund scheme from October 4, 2019, to February 16, 2024.
New Delhi: According to an RTI, the Indian Railways Catering and Tourism Company (IRCTC) has acknowledged that it stopped its refund compensation blueprint for private educate delays five years ago. The True to Info (RTI) query became as soon as filed by news agency Press Have faith of India (PTI). It is required to show hide that the IRCTC didn't present any notify clarification for this replace, citing confidentiality.
Critically, this new policy will observe easiest to private educate price bookings and never to executive trains. This capability if a passenger needs to claim money again on their executive educate price bookings, they can tranquil enact so. On the moment, the Indian Railways is working two private trains called Tejas.
One Tejas operates from New Delhi to Lucknow, which began on October 4, 2019. The 2nd Tejas educate operates between Ahmedabad and Mumbai, which began on January 17, 2020. IRCTC along with managing catering, tourism, and ticketing services for the railways, is moreover accountable for the operation of private trains.
IRCTC Compensation Thought:
- If the educate is unhurried by 1 to 2 hours, a compensation of Rs 100 is geared up.
- If the lengthen is 2 to 4 hours, then the compensation is Rs 250.
- If a passenger cancels the cost consequently of a educate lengthen, the patron is entitled to a cumbersome fare refund with complimentary water and food services.
Listed below are among the main small print:
As per IRCTC, approximately Rs 26 lakh has been distributed as compensation below the educate lengthen refund blueprint from October 4, 2019, to February 16, 2024.
Within the financial year 2023-24, passengers contain got a compensation of Rs 15.65 lakh.
The compensation policy became as soon as on the starting attach launched as a solution to serve extra possibilities to e book private educate tickets. Over the years, compensation payouts varied severely: Rs 1.78 lakh in 2019-20, none in 2020-21, Rs 96,000 in 2021-22, Rs 7.74 lakh in 2022-23, and Rs 15.65 lakh in 2023-24.
What's Your Reaction?
