IRCTC BIG Update: Indian Railways cancel refunds of…, this new policy will apply only to…
As per IRCTC, approximately Rs 26 lakh has been distributed as compensation under the train delay refund scheme from October 4, 2019, to February 16, 2024.
New Delhi: In accordance to an RTI, the Indian Railways Catering and Tourism Company (IRCTC) has said that it stopped its refund compensation plot for non-public teach delays five years ago. The Good to Files (RTI) build a matter to was filed by details company Press Belief of India (PTI). It's miles severe to utter that the IRCTC didn't utter any particular explanation for this switch, citing confidentiality.
Significantly, this new policy will prepare only to personal teach heed bookings and no longer to executive trains. This implies if a passenger needs to teach a compensation on their executive teach heed bookings, they'll peaceable end so. Presently, the Indian Railways is working two non-public trains known as Tejas.
One Tejas operates from New Delhi to Lucknow, which began on October 4, 2019. The second Tejas teach operates between Ahmedabad and Mumbai, which began on January 17, 2020. IRCTC along with managing catering, tourism, and ticketing companies for the railways, is also to blame for the operation of non-public trains.
IRCTC Compensation Plan:
- If the teach is unhurried by 1 to 2 hours, a compensation of Rs 100 is outfitted.
- If the prolong is 2 to 4 hours, then the compensation is Rs 250.
- If a passenger cancels the heed thanks to a teach prolong, the client is entitled to a elephantine fare refund with complimentary water and food companies.
Right here are one of the main most predominant crucial aspects:
As per IRCTC, roughly Rs 26 lakh has been dispensed as compensation beneath the teach prolong refund plot from October 4, 2019, to February 16, 2024.
In the financial year 2023-24, passengers occupy received a compensation of Rs 15.65 lakh.
The compensation policy was on the beginning launched as a technique to aid more potentialities to e book non-public teach tickets. Over time, compensation payouts assorted vastly: Rs 1.78 lakh in 2019-20, none in 2020-21, Rs 96,000 in 2021-22, Rs 7.74 lakh in 2022-23, and Rs 15.65 lakh in 2023-24.
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