United Airlines just gave a traveler a major apology

At over 35,000 toes above the bottom, any selection of scenarios with potential to head social media viral will periodically unfold.

Fellow vacationers will in most cases stick up for passengers who are asked to change seats or shamed for breastfeeding. In the summertime of 2024, American Airlines (AAL) ended up having to claim sorry after 24-one year-veteran TikToker Erin Wright described being falsely accused and banned from flying over a "mile high club" incident of which she had no knowledge (her name became once sooner or later cleared).

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Passenger recounts: 'My son is medically complex'

The most recent occasion of an airline having to claim sorry happened on United Airlines 1349 flight (UAL) between Tampa and Newark, N.J. on March 8.

In a now-viral TikTok video that garnered over a million views and 180,000 upvotes, Melissa Sotomayor described feeling "humiliated" when flight attendants constantly told her to get rid of her 21-month-veteran son's ventilator earlier than and throughout the flight.

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"My son is medically complex," Sotomayor described in the video. "He depends upon on a trach and ventilator. He has imaginative and prescient problems, and he has listening to problems. He additionally has a g tube [a medical instrument that provides a person with nutrition through an incision in the stomach]."

Sotomayor said that she mute and presented all documentation showing that her son needs the ventilator for his health but saved getting approached by a host of flight attendants who accused her of refusing to comply with instructions — a activity that she said left her traumatized as she had to constantly present and argue that what the flight attendants had been requesting would fracture her son.

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'I outlined that I may no longer take them off because they're preserving my son alive'

"After we bought seated a male flight attendant approached me and said that I mandatory to take my son off of the ventilator and the portable oxygen concentrator because they mandatory to be stable for takeoff," Sotomayor recounted. "I outlined to him that I may no longer take them off of these pieces of tools because they're preserving him alive."

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After the video calling upon vacationers to no longer fly with United started going viral, a spokesperson said that the airline had contacted Sotomayor to "address her concerns" and "shriek sorry for any frustrations she may contain skilled."

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