‘How can fares jump to Rs 35,000–39,000…Who is responsible?’ Delhi High Court blasts Centre over IndiGo crisis

IndiGo airlines crisis: In a significant development amid the ongoing crisis at IndiGo airlines in the country, the Delhi High Court on Wednesday blasted the central government for mismanagement in the ticketing and reservation system. In its recent ruling, the Delhi High Court questioned why airlines were permitted to take advantage of the situation, charging massive amounts from the already suffering passengers. Here are all the details you need to know about what the Delhi High Court has said on the recent crisis at IndiGo airlines.

What has Delhi High Court said on recent crisis at IndiGo airlines?

“If there were a crisis, how could other airlines be permitted to take advantage? How can it go to 35,000 to 39,000? How could other airlines start charging? How can it happen?” Justice Gedela of the Delhi High Court asked the central government.

How massive was the price surge crisis?

The price surge crisis was so huge that booking a one-way ticket between Mumbai and Delhi costed Rs 35,000 in the economy category – which, usually, a double trip costs up to Rs 20,000, if booked last minute.

“We have said we appreciate your efforts. The question is, why did such a situation precipitate? Who is responsible? It is not just a question of individual passengers being stranded at airports. The question is a loss to the economy. It is harassment and trouble for the passengers. What steps were taken to compensate the passengers? What action has been taken to ensure that the employees of service providers behave responsibly?” the court questioned the Centre.

Court asks centre ‘What have you been doing?’

“They are all taken by you once the crisis erupted. The question is not this. Why at all the situation arise? And what have you been doing?”, the High court said to the additional solicitor general of the central government.