Royal Caribbean shares more bad port news for passengers

The cruise line is dealing with a major situation that's out of its control which has forced it to change some itineraries.

Dec 1, 2024 - 23:30
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Royal Caribbean shares more bad port news for passengers

Cruise lines normally make itinerary changes as soon as they know they are ready to't seek advice from the planned port(s). Which may possibly be thanks to unexpected weather, damage to the ship, damage to the cruise port, or another excuse.

Weather-related changes tend to happen late. Now you're ready to no longer to learn about an itinerary change until you're already on the ship.

Related: Warning: 2 things to know sooner than booking a Royal Caribbean cruise

That will anger some people that had planned their go backwards and forwards around a specific destination. Which just isn't often an overwhelming idea because there are lots of things beyond the cruise line's regulate that can force itinerary changes.

Once in a long time, something happens on the port that limits its capacity. When that happens, the port will communicate with the cruise line and tell them the plan for reopening.

As soon because the cruise line knows a planned seek advice from shouldn't happen, it'll communicate whatever changes it makes to its passengers. Problems happen, nevertheless, when the cruise port and the authorities involved have not got any idea when repairs, and the associated inspections and approvals will likely be completed.

That forced the cruise line, Royal Caribbean during this case, to alter planned itineraries on a go backwards and forwards-by-go backwards and forwards basis. Which is what's occurring currently in San Juan, Puerto Rico, where Pier Three, the dock that can accommodate large cruise ships, has been damaged.

It currently remains closed and Royal Caribbean has no regulate over that.

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Symphony of the Seas has been forced to skip a planned stop in San Juan twice.

Image source: Daniel Kline/TheStreet

Why is Pier Three closed in San Juan?

San Juan has been closed to very large cruise ships since an incident in April. The US Coast Guard (USCG) closed Pier Three to cruise ships after an incident involving MSC Meriviglia that damaged a mooring dolphin near the major pier.

A mooring dolphin has nothing to do with the cute aquatic mammal that folk like to swim with.

"Mooring dolphins are used to assist in mooring and securing a ship to a pier or other secure structure by using rope. They're also from time to time used to supply pedestrian get entry to to the ship through a bridge structure," consistent with Creative Composite Group.

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Royal Caribbean has been forced to cancel two Symphony of the Seas planned stops in San Juan, which it explained to passengers in a letter.

"As as a result of the technical issues with the pier and the work that has to be done and cleared by the USCG for accepting a ship our size, we'll should adjust our itinerary for our sailing," the cruise line shared.

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Here's the most up-to-date from San Juan's dock

The matter is that the USCG has been vague about when the dock will reopen. The USCG took operational regulate of the pier until the work has been completed and all appropriate studies are performed.

"Once the satisfactory assessment studies are presented to the Coast Guard, Sector San Juan Prevention port facilities personnel will conduct an on-web site inspection of Pier Three West to corroborate the findings inside the assessments and determine whether the operational regulate may possibly be lifted. To this point, the Coast Guard has now no longer received the requested studies, and the operational regulate remains in effect," Seatrade Cruise News reported.

ALSO READ: Top travel agents share a technique to get one of many most important best price to your cruise

San Juan Cruise Port has been engaged on making the needed repairs but issued a statement that became low on specifics.

"We deeply value and appreciate the unwavering reinforce of those agencies, whose expertise is critical in safeguarding this important sector of the economy. We also extend our gratitude to the cruise lines for his or her ongoing understanding and cooperation as we work towards the prompt and safe reopening of the pier," it shared.

Which is now no longer an encouraging collection of words, which implies that the port's opening is now no longer impending.

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